Last updated April 21, 2026

Privacy Policy and Terms of Service

Privacy PolicyThis Privacy Policy describes how SuccessHD (“we,” “our,” or “us”) collects, uses, and protects information in connection with our platform and SMS notification services.1. Information We CollectWe may collect:Contact information (such as name, phone number, and email address)
Account and business information provided by clients
Customer interaction data generated within the platform (e.g., call activity, form submissions, support interactions)2. How We Use InformationWe use collected information to:Provide and operate our platform services
Send SMS notifications based on user-configured alerts
Improve service functionality and user experience
Ensure compliance with legal and regulatory requirements3. SMS CommunicationsBy providing a phone number and opting in, users consent to receive SMS messages from SuccessHD related to their configured alerts and account activity.Message frequency varies based on user settings
Message and data rates may apply
Users can opt out at any time by replying STOP
For assistance, reply HELP or contact us at [email protected]SuccessHD does not send unsolicited marketing messages without explicit consent.4. Data SharingSuccessHD does not sell or rent personal information. We may share information with:Service providers solely to deliver SMS messages
Legal authorities when required by law5. Data SecurityWe implement reasonable administrative, technical, and physical safeguards to protect user data.6. Data RetentionWe retain information only as long as necessary to provide services and meet legal obligations.7. User RightsUsers may request access, correction, or deletion of their personal information by contacting us at [email protected]8. Changes to This PolicyWe may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.📄 Terms of Service (SuccessHD)
Terms of Service
1. OverviewSuccessHD provides a platform that enables clients to receive SMS notifications summarizing customer interactions based on user defined alerts.2. SMS Program TermsBy opting in to receive SMS messages from SuccessHD:You agree to receive automated notifications related to your account and configured alerts
Message frequency varies depending on your alert settings
Message and data rates may applyYou can cancel SMS notifications at any time by replying STOP.
For help, reply HELP or contact [email protected]3. User ResponsibilitiesYou agree to:Provide accurate contact information
Obtain proper consent from any recipients you add to the platform
Use the platform in compliance with applicable laws and regulations4. Prohibited UseYou may not use the platform to:Send unsolicited or unauthorized messages
Violate privacy or communication laws
Transmit harmful, abusive, or fraudulent content5. Service AvailabilitySuccessHD strives to provide reliable service but does not guarantee uninterrupted availability.6. Limitation of LiabilitySuccessHD shall not be liable for any indirect, incidental, or consequential damages arising from the use of the service.7. Changes to TermsSuccessHD may update these Terms from time to time. Continued use of the service constitutes acceptance of updated terms.

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